To our valued customers,
Happy 1st of December, and 1st day of summer – currently a balmy 10degC with an expected high of 16degC, here is Christchurch.
Ferry booking’s for crossing’s are still causing issues, some freight waiting one to two days to cross.
Everything is heating up in the pre Christmas rush.
Our customer Service team are very experienced and willing to assist you with your freight needs. Customerservice@expresscargo.co.nz
Please remember we are always here to assist with any of your freight queries or simply to have a catch up.
If you need to move anything from carton,
pallet, chilled, frozen, perishable, Half
and Full truckload, container or airline
ULD from one place to another with in
New Zealand then you need to be talking
options with Express Cargo.
Express Cargo proudly has operated and continues to operate as a New Zealand owned business for the last 16 years
Express Cargo has made a commitment to providing the best customer service possible and is proud to say it can deliver anywhere, anytime.
Since opening our doors in November 2000 in essence to bridge the 2 major gateways in New Zealand we have introduced Express Interisland services with air suspended temperature controlled units, mezzanine floors and roller bed options. We achieved this, along with other services by working with companies to offer a diverse range of services to and from any destination with a chosen group of over 56 service partners.
Express Cargo has grown to become one of the country’s leading independent freight brokers. Our ability to buy bulk space allows us to offer extremely competitive rates whatever your freight is and wherever it needs to go. Express Cargo has grown to encompass a combined wealth of 80 years’ experience with in the freight broker, freight and logistics management arena.
Between us we have worked with major international airlines, air sea freight forwarders, primary producers, manufacturers, Wholesalers and end users to set up services enabling products to be moved swiftly throughout New Zealand.
Give us a call today to find out how Express Cargo can make your business run more smoothly. Better productivity means increasing your all-important bottom line, better profits for your business and becoming better than your competition.
Express Cargo offers clients high quality services. Whether your goods are large, small, express, or economy, we have a range of options available to ensure your products get to where they are needed on time and in excellent condition.
Express Service - Road or Air
Our road overnight services are popular and suitable for all urgent general cargo, airline pallets transported on our roller beds, aircraft engines and chilled products. Main routes are Auckland to Christchurch and Christchurch to Auckland.
Air – Same day air services offering to all main centres and towns nationwide, this is a full point to point service. Auckland to Christchurch overnight Service
This is a new service customers have been asking for that couriers are unable to cater for due to weight and cubic restrictions. With this service we can cover most sizes, weights and shapes delivered to your customer before lunch the next day. Loads of Express options are available.
This is our most popular service offering Rail and Road options allowing great flexibility between all destinations within New Zealand.
Super Economy Service
Auckland to South Island Super Economy rail container services are suitable for non-urgent square palletised freight. If you have time on your side and you require a cheaper option, this is the service for you. Super Economy is also available in the North Island as a road option.
This includes full loads, roller bed services, point to point deliveries, direct drives, container cartage and oversized loads requiring pilot vehicles, to and from anywhere in New Zealand.
Our recent special loads include: jet aircraft engines, airline ULD’s on roller beds, transportation of prototype cars, air force helicopters accompanied by security guards, mechanical & refrigeration plant, perishable goods both chilled or frozen and cable drums.
You name it, if we haven’t already done it we will find a way of doing it.
Same day Metro deliveries can be arranged in all main centres. All needs catered for.
Point to Point Service
From sprint cars, vans, small trucks, curtain siders, flat deck, HIAB units to full b-trains, we can arrange it .1 Hour, 2 Hour and 4 Hour services available.
A question that is often asked: Express Cargo is not a traditional Freight Broker, we see ourselves as FREIGHT & LOGISTIC MANAGERS. We are your one point of contact from the time you make a booking until you receive a proof of delivery. Our Customer Service team take care of everything for you. The best part is you don’t have to pay a management fee for our services.
Many businesses have limited resources and time to establish relationships with multiple trucking companies to move their product on a routine basis. Therefore, they place their service via Express Cargo. Express Cargo is in constant communication with the trucking industry and has the expertise to negotiate competitive freight rates with the carriers while taking into account the customer’s requirements.
As the customer, your primary focus is manufacturing a product and distributing it. The freight broker’s core concern is moving those products from origin to destination and having it arrive to your customer in its desired condition. With the limited in-house resources, it can get very expensive for the shipper as well as time consuming to handle all the necessary work of setting up shipments directly with carriers. Customers must focus their attention on what matters most and that is their product therefore let Express Cargo handle the shipping of that product.
Express Cargo’s sheer amount of volume with carriers enables us to benefit the customer directly by getting the most competitive freight rates. Many trucking companies do not have sales staff so they must rely on an Express Cargo to keep their business going. This established relationship between the Express Cargo and carrier helps make it routine for both ends and keep things running as smoothly as possible.
In summary, our customers use Express Cargo rather than attempting to set-up their shipment themselves due to the convenience, cost-effectiveness, and expertise in the field by Express Cargo. We are geared to a commitment of excellence in customer service, relationship management from the initial consignment enquiry to the arrival of our customer’s shipment at its final destination.
Express Cargo wants to make it easy for your business to move your consignments around New Zealand. We offer the traditional 3 part handwritten consignment note book, an electronic PDF connote that is emailed, over the phone if you prefer or the 21st Century way where our customers enter all the details directly into our Web portal.
Talk to us, our customer service team are very proactive so we are probably already chasing up our suppliers if our service expectations haven’t been met which is then always relayed back to our customers. Our Customer Service team take care of everything for you, they can be contacted via, free phone, mobile or email. All queries are updated within 30 min of being lodged with what action is being taken.
In our larger Metropolitan cities Auckland , Wellington, Christchurch these are all broken up into different Zones and deliveries into each zone are all priced based on the destination of Businesses, Kilometres and the time it takes to travel for the main CDB or business hubs of the city. This is needed due to the extra cost incurred.
Fuel is a demand priced commodity forcing the VFR surcharge to change constantly. The cost of fuel is a major variable cost in transport but you don’t want to be renegotiating your rates every time fuel prices change.
The total price you pay for freight service is made up of two components:
A Base Rate; and a Variable Price.
In order to calculate the total price, you pay, we add these two components together and then add GST.
Our base rate component is the price for our service set out in our Rates Schedule with you.
Our Variable Price component is calculated as a percentage of the applicable Base Rate. The percentage which we apply to the applicable Base Rate is called the Variable Fuel Rate (VFR). The VFR changes from month to month because it is linked to the changing cost of diesel. We use the VFR that applies on the date you order your service.
You can calculate the total price you pay according to the following formula:
Base Rate + (Base Rate x VFR%) = Total Price (excl GST)
For example, if the base price of your product or service was $100.00 and the VFR was 5%, then the total price you pay would be $105.00 calculated as follows:
Total price (excl GST) = $100.00 + ($100.00 x 5%) = $105.00
The short answer is NO. No more wasting time logging in to multiple sites and trying to work with different set ups. With Express Cargo you only have to log into our Portal and input your consignments by service and destination. We organise how this moves in the background, simple as that.
Sure do BUT only for our account holder B2C (Business to Customer). We don’t offer this service to the general public. Note some carrier charge an extra residential address delivery surcharge due to the extra time it takes to get to these addresses.
Our Express Cargo team are a pretty clever bunch dedicated to tailoring the simplest yet smartest freight and logistics solutions for your business. We understand each one faces unique challenges and would love to chat to you about your freight and logistic challenges.